End User License Agreement
This End User License Agreement, together with our Privacy Policy and all supplemental documents referenced in this agreement (“Terms”), is a legally binding agreement between you and Quantum Solutions Asia Limited (“we”, “us” or “our”).
these terms CONTAIN, AMONG OTHERS, PROVISIONS RESTRICTING OR RELEASING CERTAIN LIABILITIES, OR OTHERWISE RELATED TO YOUR MATERIAL RIGHTS AND INTERESTS. PLEASE READ CAREFULLY AND FULLY UNDERSTAND EACH AND EVERY PROVISION HEREOF. IF YOU DO NOT AGREE TO THESE TERMS, you may not install, copy or use our Products or services. if you have any question regarding these teams, PLEASE feel free to contact us.
These Terms govern your access to and use of:
any games operated by us which incorporate these terms and any content, materials and information provided in connection with such games (“Products”); and
any services provided by us in connection with such Products (“Services”).
1. age restrictions and ACCOUNT
1.1 You must be the minimum age specified for the relevant Product or Service in your jurisdiction (“Minimum Age”), or older to create an Account. If you are of the Minimum Age or over, but are under the legal age to enter into a contract in the jurisdiction you reside in (“Legal Age”), we require that you review these Terms with your parents or (legal) guardian to ensure that they read and agree to them. If you are the parent or (legal) guardian of a user of our Products and Services and you have questions about the Terms, please contact us in the way specified in the Schedule.
1.2 By creating an Account or otherwise using the Product, you represent that you are of Legal Age and agree to these Terms, or that you are over Minimum Age and your parents or legal guardian have read and agreed to these Terms, and you understand and agree that we are relying upon that representation in allowing you to use the Products and Services.
1.3 Notwithstanding the above, certain portions of our Product may contain content not suitable for anyone younger than the Legal Age. If you enter any portion of a Product which is intended for or is marked for the users subject to some limitations only, you are certifying that you are at least of Legal Age and have the legal right to access such content. We shall not be responsible in any way for your failure to accurately confirm your age per the terms hereunder.
1.4 You are required to create an account (an “Account”) to access a Product and to use certain features and functions of a Product.
1.5 Creating your Account. When creating an Account and a user identity (“User ID”) you agree to (i) provide true, accurate, current and complete information as requested in the required fields (the “Account Information”) and (ii) promptly maintain and update such User ID and your Account Information to keep it true, accurate, current and complete. If the Account Information you provided is untrue, inaccurate, misleading or outdated, we have the right to suspend or terminate your access to your User ID. You will not be deemed as the creator of a User ID if your identity information does not match that is on record for such User ID, unless we are provided with information evidencing the contrary. To the maximum extent permitted by applicable law, we will not be able to delete your Account upon you request after you register such Account.
1.6 You shall be solely responsible for your Account and User ID.
2. Virtual items
2.1.In the course of using the Service you may win, earn or alternatively purchase, with real-world money, certain game credits or prizes, virtual currency, tokens, points and virtual in-game items ("Virtual Items").
2.2.You understand that virtual items are digital items, and your use of them is governed by these terms. Virtual Items are licensed, not sold. You may not purchase or sell Virtual Items outside our Product. Any such attempted sale shall be null and void and may result in termination of your Account and legal action taken against you.
2.3.Virtual items have NO MONETARY VALUE AND CANNOT BE REDEEMED FOR LEGAL CURRENCY. VIRTUAL items ARE NON-TRANSFERABLE AND NON-TRADABLE, IN WHOLE OR PART, AND ARE NOT PROVIDED FOR INVESTMENT PURPOSES.
3. user conduct
3.1.You are required to comply with the following restrictions when using the Products and Services. You:
a) use the Products and Services for profit (including registering multiple Accounts and leveling up the Accounts for profit);
b) sell the virtual items for profit, including by taking advantage of the price difference among different servers;
c) make profit by collecting commissions for acting as agent for trading the Accounts or virtual items;
d) trade the Accounts or virtual items in any manner not approved by us;
e) use the Products for the purpose of obtaining certain virtual items for trading;
f) organize or participate in gambling, or conduct or participate in theft of property or virtual items of other person, or engage in other illegal acts by using the Products or Services; and
g) any other in-game profit-making behaviors that are not within the ordinary manner of the game play.
3.2.If you are aware of any illegal or non-permitted use of your Accounts or any Account security issues, please notify us immediately.
3.3. We may retrieve data for you. We may provide (but is not obligated to provide) services to retrieve stolen items upon your request, for free or for cost. You may contact our customer service team for retrieving stolen items, in which case you will be required to provide us with information and documentations required by us for verification purpose, however, we do not make any express or implied warranties or guarantees to successfully retrieve such items. Details of the services to retrieve such items are subject to separate guidelines (if any) stipulated and published by or on behalf of us, as may be updated by us at our sole discretion from time to time.
3.4.You shall not circumvent our technical measures.
4. USER CONTENT
4.1 The Product may include discussion forums, chat rooms, user feedback, messaging features, comments and other interactive areas or services (“UGC Areas”) in which you or other users create, post, send or store any content, messages, materials, data, information, text, music, sound, photos, video, graphics, code or other items or materials in connection with your use of the Products and Services (the “User Content”).
4.2 User Content posted to the UGC Areas is publicly available and not confidential. We strongly recommend that you not publish any personal information about yourself or others.
4.3 You are solely responsible for the User Content you post and for your use of the Product including UGC Areas.
4.4 You agree not to post, upload, transmit, distribute, store, create or otherwise publish any of the following:
5. FEES & REFUNDS
5.1 Fees.
6. LIMITED RIGHT TO USE THE PRODUCTS AND SERVICES
6.1 How you may use the Product.
a) download a copy of the Product onto your devices, and view, use and display the Product on such devices for your personal purposes only;
b) receive and use any supplementary software code or update of the Product incorporating “patches” and corrections of errors as we may provide to you;
c) use the Service we provide in connection with the Products.
a) resale, sublicense, lending or commercial use of the Product or material therein;
b) distribution, public performance or public display of any Products or material therein except in connection with game play in the ordinary manner;
c) modifying, adapting, altering, enhancing, or otherwise making any derivative uses of any Products, content or other materials therein, or any portion thereof;
d) use of any data mining, robots or similar data gathering or extraction methods;
e) downloading of any portion of the Products or any information contained therein, except as expressly permitted by us;
f) reverse engineer or decompile the Products, or otherwise attempt to derive source code from the Products or other software included in the Products; or
g) any use of the Products other than for its intended purpose.
a) not rent, lease, sub-license, loan, provide, or otherwise make available, the Product in any form, in whole or in part to any person without prior written consent from us;
b) not copy the Product, except as part of the ordinary use of the Product;
c) not translate, merge, adapt, vary, alter or modify, the whole or any part of the Product nor permit the Product or the Product or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the Product on devices as permitted in these terms; and
d) not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Product nor attempt to do any such things.
a) not use the Product and Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Product or any operating system;
b) not infringe our Intellectual Property Rights or those of any third party in relation to your use of the Product, including by the submission of any material (to the extent that such use is not granted by these Terms);
c) not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Product;
d) not use the Product in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
e) not collect or harvest any information or data from any Product or our systems or attempt to decipher any transmissions to or from the servers running any Product.
7. PROPRIETARY RIGHTS
7.1 NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT, BETWEEN YOU AND US, ALL INTELLECTUAL PROPERTY RIGHTS IN THE PRODUCTS AND SERVICES (INCLUDING ANY AND ALL ELEMENT IN CONNECTION WITH THE PRODUCTS AND SERVICES EMBODIED IN THE USER CONTENT) THROUGHOUT THE WORLD BELONG TO US AND THE RIGHTS IN THE PRODUCTS ARE LICENSED (NOT SOLD) TO YOU. YOU HAVE NO INTELLECTUAL PROPERTY RIGHTS IN, OR TO, THE PRODUCTS OTHER THAN THE RIGHT TO USE THEM IN ACCORDANCE WITH THESE TERMS. “Intellectual Property Rights” refer to any and all trademarks, service marks, trade names, trade dress, works of authorship and art, copyrights and copyrightable materials (including without limitation, titles, computer code, designs, objects, buildings and architecture, automobiles, characters, character names, stories, dialog, catch phrases, locations, game play, rules, effects and methods of operation, photos, graphics, and any related documentation), game animations, videos, audio, music, lyrics, script, domain names, ideas, logos, submissions, writings, concepts, themes, places, moral rights, rights of publicity, packaging, personality and privacy rights, utility models, other industrial or intangible property rights of a similar nature, and all other forms of intellectual property rights recognized by applicable laws, treaties, and conventions, and all inventions, software, technology that are patentable in such matter, including patents, utility models, know-how and trade secrets, all grants and registration worldwide in connection with the foregoing and all other rights with respect thereto existing other than pursuant to grant or registration, all applications for any such grant or registration, all rights of priority under international conventions to make such application and the right to control their prosecution, and all amendments, constitutions, divisions and continuations of such applications, and all corrections, reissues, patents of addition, extensions and renewals of any such grant, registration or right.
7.2 To the maximum extent permitted by applicable law, we have the right to delete, alter, move, remove, or transfer any and all content, material or item of the Products (including Virtual Items) in whole or in part, at any time and for any reason or no reason, with or without notice to you, and with no liability of any kind to you. To the maximum extent permitted by applicable law, we do not provide or guarantee, and expressly disclaim, any value, cash or otherwise, attributed to any data residing on servers operated or controlled by or on behalf of us, including any data attributed to your Account.
7.3 NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN YOUR ACCOUNT, AND THAT ALL RIGHTS IN AND TO YOUR ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF US. YOU FURTHER ACKNOWLEDGE AND AGREE THAT YOU HAVE NO CLAIM, RIGHT, TITLE, OWNERSHIP, OR OTHER PROPRIETARY INTEREST IN THE VIRTUAL items THAT YOU UNLOCK OR ACCUMULATE, REGARDLESS OF ANY CONSIDERATION OFFERED OR PAID IN EXCHANGE FOR VIRTUAL items. FURTHERMORE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE IN ANY MANNER FOR THE DESTRUCTION, DELETION, MODIFICATION, IMPAIRMENT, HACKING, OR ANY OTHER DAMAGE OR LOSS OF ANY KIND CAUSED TO THE PRODUCT CONTENT, VIRTUAL items, INCLUDING THE DELETION OF PRODUCT CONTENT, VIRTUAL items UPON THE TERMINATION OR EXPIRATION OF YOUR ACCOUNT.
7.4 You acknowledge and agree that the data presented to you in the Product is all the data you have access to unless otherwise required under applicable laws. To the maximum extent permitted by applicable law, we have the right to decide whether to retain any data and the manner and length of time for retaining such data. For more details relating to how we collect, use and share data, please refer to our Privacy Policy.
8. THIRD PARTY CONTENT
8.1 We may provide or make available tools that allow third party or social media content to be shared through the Product including links to web pages, websites and content of third parties (collectively the “Third Party Content”) as a service to those interested in this information.
8.2 You acknowledge and agree:
9. INTERRUPTION
9.1 We reserve the right to interrupt the availability of a Product or Service or any part thereof from time to time on a regularly scheduled basis or otherwise with or without prior notice, including without limitation under the following circumstances:
10. SUSPENSION AND TERMINATION
10.1 In the event that you have violated or may violate any of these terms or applicable laws, we may terminate, limit or suspend your rights to use the Product and/or Service.
a) You must stop all activities authorized by these terms, including your use of the Product and/or Service;
b) You must delete or remove the Product from all devices in your possession and immediately destroy all copies of the Product which you have and confirm to us that you have done so;
10.2We may terminate Services permanently.
11. TRIALS & BETA TESTING
11.1You may be given the opportunity to Beta Test and/or new features of our Products (“Beta Products”). To the extent such Beta Products are provided by us to you, your participation as a beta tester is subject to the terms and conditions in this Section 11.
11.2You acknowledge that you are using a preliminary, preview edition of the Product features and the Beta Products and that you are participating in a beta test thereof (the “Beta Test”), and that the Beta Products may contain bugs, may not operate properly or perform all intended functions, may interfere with the functioning of other software applications, and may cause errors, data loss or other problems.
11.3If we have made clear that a certain Beta Product is provided to you on a confidential basis, you agree that all information about the Beta Products, and the Beta Test, including without limitation any comments, ideas or other feedback you provide to us regarding the Beta Products, or the Beta Test, shall be treated as confidential (the “Confidential Information”). You agree not to use the Confidential Information in any manner, except for your personal use for the sole purpose of testing the Beta Products, and you agree to prevent and protect the Confidential Information, or any part thereof, from disclosure to any person. You further agree to take all steps reasonably necessary to protect the secrecy of the Confidential Information and to prevent the Confidential Information from falling into the public domain or into the possession of unauthorized persons. All Confidential Information shall remain the sole property of us, and we may use such Confidential Information for any purpose without any obligation to you. You will carry out the testing personally and not provide access to Beta Products to any other person. You agree that breach of the above confidentiality obligations will cause irreparable harm to us, and we are entitled to (in addition to any other remedies available to us) ex parte injunctive relief without bond (or equivalent or similar relief) to prevent the breach or threatened breach of your obligations. Your obligation to keep the Beta Products confidential will continue until we publicly distribute, or have otherwise been disclosed to the public through no fault of yours, each of the Products and the content that you are testing.
11.4As a beta tester, you are invited to play Beta Products for the sole purpose of evaluating the Products and identifying errors. Nothing in these Terms, or through the Product, shall be construed as granting you any rights or privileges of any kind with respect to the Beta Products or content or materials that you find here. The Beta Products are provided for testing on an “as is,” and “as available” basis and we make no warranty to you of any kind, express or implied. You understand and agree that playing Beta Products is at your own risk, that you know that the Beta Products may include known or unknown bugs, and that we have no obligations to you with respect to Beta Products, including without limitation any obligation to provide such Products to you in the future at no charge.
11.5When playing certain Beta Products, you may accumulate treasure, experience points, equipment, or other value or status indicators within the Beta Test. This data may be reset at any time during the testing process, and it may be reset when the particular Product completes this testing phase. In this case, you acknowledge and agree that all playing history and data may be erased and each user may return to novice status.
12. CHANGES TO THESE TERMS
12.1We may need to change these Terms to reflect changes in law or best practice or to deal with additional features which we introduce. We may notify you when changes to these terms occur. TO THE EXTENT THAT IT IS LEGALLY PERMITTED ACCORDING TO THE LAW IN THE JURISDICTION YOU RESIDE IN, YOU WAIVE ANY RIGHT YOU MAY HAVE TO RECEIVE SPECIFIC NOTICE OF SUCH CHANGES OR MODIFICATIONS.
12.2IF YOU DO NOT ACCEPT THE CHANGES, YOU SHOULD NOT CONTINUE TO USE THE PRODUCT. BY CONTINUING TO USE THE PRODUCT OR CLICKING “AGREE”, YOU AGREE TO USE OF THE PRODUCT IN ACCORDANCE WITH THE UPDATED TERMS.
13. CHANGES TO THE PRODUCT
13.1From time to time we may automatically update the Product to improve performance, enhance functionality, reflect changes to the operating system or address security issues. We may also ask you to update the Product for these reasons.
13.2If you choose not to install such updates you may not be able to continue using the Product.
14. YOUR PRIVACY
14.1Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy specified in the Schedule and it is important that you read that information.
14.2 Please be aware that Internet transmissions are never completely private or secure and that any message or information you send using the Product may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
15. WE MAY COLLECT TECHNICAL DATA ABOUT YOUR DEVICE
By agreeing to these Terms and using the Product, you agree to us collecting and using technical information about the devices you use the Product on and related software, hardware and peripherals to improve our products and to provide any Products to you. You can find more about how we use technical information in our Privacy Policy.
16. MONITORING & CHEATING
16.1You understand and agree that when you communicate with other users within a Product or utilize any interactive features available in the Product, such as messaging, forums or chat rooms, such communications and postings are transmitted through our servers, and we may, but are not obligated to, monitor all such communications and postings, including those that are designated as “private.” You acknowledge that you have no expectation of privacy with respect to any such communications or postings, and you consent to such monitoring.
16.2You understand and agree that when using a Product, this can and may involve software functions designed to detect cheating or unauthorized and malicious programs. In this context, we may access, collect, monitor and/or remotely store Product error information and user behavior log, screenshots, communications information relating to hardware capacity, modifications related to our Website software, signatures, profiles or names of known unauthorized or malicious third party programs, files or processes that enable or facilitate malicious activity, or hacking of the Product (especially for website). If unauthorized or malicious programs are detected, the Product may also communicate to us the users Account and User ID and information about the unauthorized or malicious program or its use.
17. NOTIFICATION
You understand and agree that we may, with your consent, send push notifications and local notifications to your device to provide game updates and other relevant messages, and you may not have the right to opt out of receiving such notification.
18. MARKETING
We may run advertisements and promotions from third parties through the Product and Service or may otherwise provide information about or links to third-party products or services through the Product. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms, conditions, warranties or representations associated with such dealings or promotions are solely between you and such third party. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or promotions or as the result of the presence of such advertisers or third party information. If you access a third party website from the Product, you do so at your own risk, and you understand that these Terms do not apply to your use of such sites. You relieve us from any and all liability arising from your use of any third-party website, service, or content.
19. WARRANTIES, DAMAGES, LIMITATION OF LIABILITIES
19.1 DISCLAIMER OF WARRANTIES.YOU UNDERSTAND AND AGREE THAT:
You agree to defend, indemnify and hold harmless us, our independent contractors, service providers and consultants, and their respective directors, employees, agents, partners, affiliates, and subsidiaries, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to any User Content you post, store or otherwise transmit on or through the Products, your conduct, your violations of these Terms, any misuse of the Products or Services, or your violation of the rights of any third party.
20. GOVERNING LAWS AND DISPUTE RESOLUTION
EXCEPT AS MAY BE SET FORTH IN A JURISDICTION-SPECIFIC SCHEDULE BELOW, THESE TERMS ARE GOVERNED BY THE LAWS OF HONG KONG. ANY DISPUTE, CONTROVERSY, DIFFERENCE OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, INCLUDING THE EXISTENCE, VALIDITY, INTERPRETATION, PERFORMANCE, BREACH OR TERMINATION THEREOF OR ANY DISPUTE REGARDING NON- CONTRACTUAL OBLIGATIONS ARISING OUT OF OR RELATING TO IT SHALL BE REFERRED TO AND FINALLY RESOLVED BY ARBITRATION ADMINISTERED BY THE HONG KONG INTERNATIONAL ARBITRATION CENTRE (HKIAC) UNDER THE HKIAC ADMINISTERED ARBITRATION RULES IN FORCE WHEN THE NOTICE OF ARBITRATION IS SUBMITTED.
21. ADDITIONAL TERMS YOU NEED TO COMPLY WITH
21.1You agree to comply with these Terms and any and all other terms and conditions in connection with your use of the Products and Services. You are responsible for checking the Terms and any associated documentation such as the Privacy Policy, the community content guidelines (if any) periodically so you will be familiar with their contents as they may be amended or modified from time to time.
21.2In addition to these Terms, certain Products have additional terms specific to their use.
21.3In the event the contents of these Terms are contrary to one or more provisions of any other specific agreement or terms or conditions, the provision(s) of the specific license, terms or conditions shall prevail.
22. JURISDICTION-SPECIFIC CONDITIONS
IF YOU ARE USING THE PRODUCTS OR SERVICES FROM WITHIN THE UNITED STATES, , THE TERMS AS THEY APPLY TO YOUR USE OF THE PRODUCTS OR SERVICES FROM THE JURISDICTION SHALL BE AMENDED AS SET BELOW IN THE SCHEDULE.
23. MISCELLANEOUS
23.1Interpretation. In these Terms (except where the context otherwise requires): (a) words in the singular shall include the plural and in the plural shall include the singular; (b) any words following the terms “including”, “include”, “in particular”, “for example” or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms; (c) unless otherwise stated, a reference to “writing” includes email; (d) a “person” includes a natural person, corporate or unincorporated body (whether or not having separate legal personality); (e) the Schedule forms part of the Terms and shall have effect as if set out in full in the body of the Terms and any reference to these Terms includes the Schedule.
23.2You understand and agree that we may transfer our rights and obligations under these Terms to another organization. We will always notify you in writing if this happens and we will ensure that the transfer will not affect your rights under the Terms.
23.3 You need our consent to transfer your rights to someone else. You may not transfer your rights or your obligations under these Terms to another person unless we give our prior consent in writing.
23.4 No rights for third parties. A person other than you and us has no rights to rely on or enforce any Term hereunder.
23.5IF ANY COURT OR RELEVANT AUTHORITY DECIDES THAT ANY OF THEM ARE UNLAWFUL, THE REMAINING SECTIONS, PARAGRAPHS OR PROVISIONS WILL REMAIN IN FULL FORCE AND EFFECT.
23.6 To the maximum extent permitted by applicable law, even if we delay in enforcing the Terms, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking the Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
23.7 Headings for reference only. Headings are for reference only and have no legal effect respecting the scope, meaning or intent of any of the articles of the Terms.
SCHEDULE
1. SUPPORT FOR THE PRODUCT AND HOW TO TELL US ABOUT PROBLEMS
If you want to 1) learn more about the Product, 2) have any problems using it 3) you think the Product is faulty or inaccurately described 4) wish to contact us for any other reason regarding the Product or Services, please email our customer service team at email:[service.qsal2024@gmail.com2023@gmail.com].
2. PLATFORM TERMS ALSO APPLY
The ways in which you can use the Product may also be controlled by a third-party platform or store, including but not limited to, Facebook, the Epic Games Store, Steam game platform, the Google Play Store and Apple App Store (each, an “App Store”). Your use of our Products or Services is also governed by any applicable agreements you have with any App Store (the “App Store Agreement(s)”). In the event of a conflict between the Terms of this End User License Agreement and any other App Store Agreement(s) from which you acquire one of our Products, the Terms of this End User License Agreement shall prevail.
3. JURISDICTION-SPECIFIC CONDITIONS
“Country of Residence" for purposes of this Paragraph means the country or region in which you hold citizenship or legal permanent residence, as well as any country or region from which you regularly access and use the Product and/or Service. If more than one country meets that definition for you, then your country of citizenship or legal permanent residence shall be your Country of Residence and if you have more than one country of citizenship or legal permanent residence, it shall be the country with which you most closely are associated by permanent or most frequent residence.
3.1 If your Country of Residence is UNITED STATES, the following special terms and conditions shall be applied.
a) Informal Process First. You agree that in the event of any dispute between you and QSAL relating in any way to these Terms or your use of the Products or Services, you will first contact QSAL and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action.
b) Agreement to Arbitrate and Class Action Waiver. After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to these Terms or your use of the Products or Services, will be resolved by arbitration. You and QSAL agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this Paragraph, and as of the date of these Terms). Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. ANY ARBITRATION UNDER THE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS, CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. YOU UNDERSTAND THAT BY AGREEING TO THE TERMS, YOU AND US ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION. Notwithstanding the foregoing, you and QSAL will have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. You may instead assert your claim in “small claims” court, but only if your claim qualifies, your claim remains in such court and your claim remains on an individual, non-representative and non-class basis. An arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law.
c) Opt-Out. You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to service.qsal2024@gmail.com. The notice must be sent to us within thirty (30) days of your registering to use the Products or Services or agreeing to these Terms, otherwise you shall be bound to arbitrate disputes in accordance with these Terms. If you opt-out of these arbitration provisions, QSAL also will not be bound by them.